All systems operational.
UniUI public site and app infrastructure are running normally. Last checked: today.
Report an issue
Public site and app are healthy.
No active incidents. If you experience issues, contact the help desk directly.
Public website
uniui.com.ng — Operational. Last uptime check passed.
Student app
app.uniui.com.ng — Operational. All API endpoints responding.
AI inference
Question answering and note generation — Operational. Latency within target.
Payment processing
Subscriptions and creator payouts — Operational. No payment failures in the last 24 hours.
Reliability is a habit.
UniUI has maintained consistent uptime since launch. We track availability across all critical services and publish historical data here.
Last 30 days
99.9% uptime across public site and app. One brief maintenance window completed with advance notice.
Last 90 days
99.8% uptime. No unplanned outages. All incidents resolved within SLA.
Target
99.95% uptime for student-facing services. Maintenance windows limited to 2am–5am WAT with 48-hour advance notice.
If something breaks, we fix it fast.
UniUI has a documented incident response process. Here is what students can expect.
Detection
Automated monitoring detects anomalies within 60 seconds. On-call engineer is paged immediately for P1 incidents.
Communication
Status page is updated within 15 minutes of confirmed incident. Students are notified via in-app banner and WhatsApp guild for major outages.
Resolution
Target resolution time is 2 hours for P1, 8 hours for P2, 48 hours for P3. Post-incident review is published within 72 hours.
Prevention
Every incident triggers a root-cause analysis and preventive action. Recurrence of the same issue is treated as a process failure.
Planned downtime only.
UniUI performs maintenance during low-usage windows. No surprise outages.
Maintenance window
2am–5am WAT, Sunday through Thursday. Student usage is lowest during these hours.
Advance notice
Maintenance is announced 48 hours in advance via in-app notification and the status page.
Emergency maintenance
Security patches and critical fixes may be deployed outside the maintenance window. Notice is given as soon as possible.
Get alerts when status changes.
Subscribe to status notifications via email or WhatsApp guild. You will only hear from us when something changes.
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WhatsApp alerts
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Report it and we will investigate.
If the status page does not match your experience, something is wrong. Tell us and we will fix it.